Customer Survey

Please assist us by completing this survey on the quality of service Commerce provides client companies. Your candid responses to these questions as they relate to your experience with Commerce will help ensure our continuous improvement and plan for and meet the needs of Alabama businesses. Thank you for your help.

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Name(Required)

Project Management

Please rate your satisfaction with the following aspects of Project Management.
Score each where 1 = Very Dissatisfied and 5 = Very Satisfied
Project Mgr’s availability and responsiveness.(Required)
Response to Request for Information.(Required)
Reliability in meeting agreed upon schedules.(Required)
Assistance with information of state process.(Required)
Coordination of activities and communication.(Required)
Coordination of site visits.(Required)
Satisfaction with site search and visits.(Required)
Assistance with the incentive application.(Required)
Coordination of Project Announcement.(Required)

State Incentives

Please rate your satisfaction with the following aspects of State Incentives.
Score each where 1 = Very Dissatisfied and 5 = Very Satisfied
Understanding Jobs Credit.(Required)
Understanding Investment Credit.(Required)
Understanding the Job Training Incentive (AIDT).(Required)
Project Agreement Development Process.(Required)
Timelines of the Project Agreement Process.(Required)
Would you recommend Department of Commerce’s services to other companies?(Required)