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Birmingham firm provides high-tech helping hand to companies in COVID-19 crisis

During the COVID-19 outbreak, many companies are wrestling with the challenges of travel bans and social distancing practices, but one Birmingham firm is offering a way to keep business operations going through mobile augmented reality technology.

Help Lightning’s high-tech solution allows technicians to remotely guide on-site equipment repairs and perform other mission-critical tasks for customers in manufacturing, health care and other industries.

Though the company’s services were in demand before the coronavirus crisis began, interest has surged in recent weeks, according to Help Lightning CEO Gary York.

“In the last month alone, the number of calls made using Help Lightning increased over 400 percent as existing and new customers ramped up to deliver expertise remotely,” he said.

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